Privacy policy

ParlorPe (parlorpe.com) is an online platform for booking salons and beauty parlours. We are responsible for the personal data described in this policy. For any privacy question or request, email hello@parlorpe.com.

Account details. Your name, email address, password (stored only as a secure one-way hash, never in readable form), optional phone number and your city.

Bookings. The business, services, date and time you book, the contact name and phone number you give for that booking, any note you add, and the booking’s status.

Reviews and favourites. Ratings and comments you post, and salons you save.

Business owners. Your business details, services, team names, photos and opening hours, plus the bank transfer details you submit to pay for a plan (sender name, bank, transaction ID, amount, date and the receipt you upload).

Technical data. Our servers record basic request logs (such as IP address, browser type and the page requested) to keep the service secure and fix problems. We do not use advertising or cross-site tracking cookies.

We do not collect card or bank login details. Customers never pay ParlorPe online.

• To create and secure your account and sign you in.
• To send your booking to the business, and to notify you when it is confirmed, changed or cancelled.
• To show genuine reviews, linked only to completed bookings.
• To verify business owners’ plan payments and keep listings accurate.
• To prevent fraud, fake bookings, spam and abuse, and to keep the platform secure.
• To answer you when you contact us, and to improve the service using aggregated, non-identifying statistics.

The business you book. When you book, that salon or parlour receives your name, the phone number you gave for the booking, the services and time, and any note. They use it only to manage your appointment.

Service providers. Trusted companies that host our servers, store our data and files, and deliver emails, acting on our instructions and bound to protect your data.

When the law requires it. If we receive a valid legal request, or need to protect the safety of our users or the public.

We never sell your personal data and never share it with advertisers.

We keep you signed in using a secure token saved in your browser’s local storage, and we remember the city you last searched so the site opens on it. That is all. We don’t use third-party advertising cookies or analytics that follow you across other websites. Clearing your browser data signs you out and resets these preferences.

• Account details: for as long as your account is open.
• Booking history: up to 3 years after the appointment, so you and the business have a record and to resolve disputes.
• Business payment records: as long as accounting and tax law requires.
• Server logs: up to 90 days, unless needed to investigate a security issue.

All traffic to parlorpe.com is encrypted with HTTPS. Passwords are hashed, sign-in attempts are rate-limited, signing out of all devices is possible by changing your password, and access to personal data inside our team is limited to people who need it. Uploaded receipts are checked to be genuine image or PDF files and are never shown publicly. No system is perfectly secure, but if we ever discover a breach that affects you, we will tell you promptly.

You can update your name and phone number at any time in your account. You can also ask us to:

• give you a copy of the personal data we hold about you;
• correct anything that is wrong;
• delete your account and personal data (we may keep records the law requires us to keep);
• stop using your data for a particular purpose.

Email hello@parlorpe.com from the address on your account. We reply within 30 days, and usually much sooner. If you are not satisfied, you can also contact the data protection authority where you live.

ParlorPe is not intended for children under 16, and we do not knowingly collect their data. If you believe a child has created an account, email us and we will delete it.

We serve customers in several countries, so your data may be processed outside your own country by us or our service providers. When that happens we take steps to make sure it stays protected to the standard described in this policy.

If we change how we use personal data in a meaningful way, we will tell you by email or on the site before the change takes effect. The date at the top shows the latest version. Please also read our terms and conditions.