Contact
We’re here, and we read every message.
ParlorPe is an online-first team, so the fastest way to reach us is email. A real person, not a bot, will get back to you.
Email us at
hello@parlorpe.com
Write to us
What to expect
- We reply to most emails within one business day, and urgent booking issues sooner.
- We will never ask for your password, card details or a payment to “confirm” a booking.
- Official emails only ever come from an @parlorpe.com address.
Tell us what it’s about
Pick a topic and your email opens with the subject filled in, so it reaches the right person faster.
- Help with a booking Changing, cancelling or a problem with an appointment. Include your booking code (it starts with BK-).
- Salons and parlours Listing your business, plans, bank transfer payments or your page going live. Include your business name.
- Privacy and account Access, correct or delete your data, or report a security concern. Write from the email on your account.
- Partnerships and press Brands, media and anyone who would like to work with us.
Need an answer right now?
Most booking questions are answered on our home page FAQ, and salon owners can find plans and payment steps on For business. For a specific appointment, you can also call the salon directly using the number on its page.